Shipping policy

Shipping Policy

Thank you for shopping with BoxiCat™. We're committed to getting your order to you as quickly and safely as possible.

Orders are processed within 1–3 business days (Monday through Friday, excluding holidays).

Once your order has been processed, you'll receive a confirmation email with your tracking information.

Estimated delivery times vary depending on your location.

Please note that these are estimated delivery times and may vary due to customs processing, weather conditions, or carrier delays.

We proudly offer FREE Standard Shipping on all orders.

There are no hidden shipping fees at checkout.

As soon as your order ships, you'll receive a tracking number via email.

Tracking information may take 24–72 hours to update after the shipping confirmation has been sent.

While we work hard to deliver every order on time, occasional delays can happen due to:

We appreciate your patience and understanding.

Please double-check your shipping address before placing your order.

BoxiCat™ is not responsible for orders shipped to incorrectly entered addresses provided by the customer.

If you notice an error, please contact us as soon as possible. We'll do our best to update your order before it ships.

If your package arrives damaged or appears to be lost during transit, please contact our support team.

We'll work with the shipping carrier to resolve the issue as quickly as possible.

If you have any questions about your shipment, feel free to contact us.

We're always happy to help.